Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

1. Which of the following is considered a soft service in facility management?
A) HVAC maintenance
B) Electrical repairs
C) Housekeeping
D) Plumbing work
Answer: C) Housekeeping

2. Preventive maintenance is primarily aimed at:
A) Reducing manpower costs
B) Avoiding unexpected breakdowns
C) Lowering electricity bills
D) Improving employee morale
Answer: B) Avoiding unexpected breakdowns

3. In a facility business contract, "SLA" stands for:
A) Service Level Agreement
B) Safety Law Act
C) Standard Lease Agreement
D) Service Liability Assurance
Answer: A) Service Level Agreement

4. Which of these is a key KPI for a facility management company's cleaning team?
A) Number of client visits
B) Response time to complaints
C) Number of marketing campaigns
D) Employee training hours
Answer: B) Response time to complaints

5. Which Indian law governs workplace safety in factories and industrial facilities?
A) Factories Act, 1948
B) Industrial Safety Act, 2002
C) Occupational Safety Act, 1987
D) Workmen's Welfare Act, 1955
Answer: A) Factories Act, 1948

6. Which type of maintenance is performed only after a machine fails?
A) Preventive
B) Predictive
C) Corrective
D) Scheduled
Answer: C) Corrective

7. Which of these is a common energy-saving measure in large facilities?
A) Installing high-wattage bulbs
B) Using motion sensor lighting
C) Keeping HVAC running all day
D) Increasing water flow in taps
Answer: B) Using motion sensor lighting

8. A CAFM system in facility management is used for:
A) Catering and Food Management
B) Computer-Aided Facility Management
C) Construction and Fit-out Management
D) Customer and Finance Management
Answer: B) Computer-Aided Facility Management

9. In pest control services, the abbreviation IPM stands for:
A) International Pest Management
B) Integrated Pest Management
C) Internal Property Maintenance
D) Insect Prevention Method
Answer: B) Integrated Pest Management

10. In facility management costing, "OPEX" refers to:
A) Operational Expenditure
B) Optional Expenses
C) Office Expansion
D) Overhead and Extra Payment
Answer: A) Operational Expenditres